Initial Booking

Initial Booking – Face to Face Meeting

Where possible I like to arrange to meet with you before your first booking. This is to make sure that I know where everything is and to meet your pet.

Once I have received your enquiry and we have confirmed that the dates you require are available, I will contact you to arrange for a convenient time to meet you and your cat/s. Any last-minute changes, should they occur, can then be confirmed by phone, text or email. During the meeting I will arrange with you exactly what it is you want me to do while looking after your pet and how often you want it done. It is important that you and your pet/s feel that you can trust and rely on me.

I will also go through a list of things that I need to know such as:

Names and emergency contact details,

Arrangements for access,

Informing neighbours,

VET details, etc.

What your cat likes and, more importantly, what it doesn't like,

Special dietary needs, etc.

It's handy for me to have an emergency contact number, someone local, in case anything happens to you while you're away, or if I need help with vet visits, so please think ahead about who this could be and give it to me on meeting, or leave it out for my first visit.

During the meeting I will also be able to answer any questions you may have about my service.