Services

Visits

Visits are done daily - I do not look after cats on an 'every other day' basis. The timing of the daily visits cannot be guaranteed but my visits are generally between 9am and 2pm. I can set up timer bowls if the feeds require (eg if your cat gobbles their food or is only on wet food). If I am doing two visits in a day, I will normally do the first visit sometime between 830am-12noon, and the second visit can be anytime from late afternoon. As with the first visit of the day, I can set a timer bowl to make the feed later at their usual time if required.

Emergencies while you are away.

If your cat becomes unwell or is injured while you are away, with your permission I will take them to a vet and bring them home again when they have been assessed. I will give any aftercare advised by the vet while you're still away. This is an extremely rare occurrence, but please be reassured that I will never hesitate to consult a vet where necessary. Arrangements can be agreed for the vet to invoice you for any vet’s bills incurred.

Before going away, please check with your vet on their procedure for cat sitters in case the need arises.

I will ask you to give me the name of your pets' regular veterinary practice and fill out a form authorising the vet to give whatever medicine or treatment your pet may need.

I will, of course, always try to reach you on whatever contact you have provided us with before authorising any treatment but, as you can appreciate, the health and well-being of your pet must come first. If I can't contact you or your emergency contact given on our meeting, I will use my own judgement before making a decision as a duty of care.

Keys

Your keys are stored in a securely locked location in my home and are only used when on a booking with your cat. I use number coded tags which show none of your personal details so they are easily distinguishable for me but no one else. None of your personal information is given to any other party, unless I am told to by you.

The method of key return will be discussed with you at our initial meeting. If you are happy with my service and would like me to hold a key for future bookings it can save a lot of time by saving you having to drop a key to me, or having to be at home for a key collection.

If you have a key safe or a safe place to leave your key, I am happy to use this. Please be assured that details will only be known to me.

I only carry your keys when on a booking with your cat.